Ratings & Reviews
Resident Reviews
|Recommended: YesAwesome first apartment — This is me and my partners first apartment and it’s been a great and easy process Layla has been AMAZING and so helpful Asia made the payment process a smooth dream for us We love it here so far
|Recommended: YesReview — I am always able to get parking near to my apartment. The grounds could definitely use a clean up but it is not too bad. Maintenance staff are nice. The walls are very thin so you can hear every little noise someone makes. However, I think the tenants know this and are respectful of their noise levels. Construction quality is not bad. Property staff are nice.
|Recommended: YesMaintenance — I just moved into my apartment and I have already had to put in 2 maintenance requests. My apartment comes with washer and dryer and the dryer doesn’t work at and my oven also doesn’t work. Haven’t heard anything from them yet.
|Recommended: YesMove In — Overall great, was a bit upset I moved in without a working washer dyer or AC but they took care of it within the first week if living here. Other than that I love it.
|Recommended: YesN a — N a
|Recommended: YesWonderful Office Staff — We had the pleasure of working with Shannon while moving in, she is very kind and friendly Overall the complex is clean and quiet.
|Recommended: NoNone — None
response from property -Thank you for following up Mr. Reinhardt.
If you have any questions or concerns or comments on how we can improve our practices, please email or call the front office.
Also, Happy New Year to you also.
Email: Lease@livephoenixorlando.com
Phone: 407.657-0011
|Recommended: YesBeautiful place — Not only was the application process quick and easy but the approval time was same day The staff here is super sweet and makes everything very easy. There is ample parking space I just work night shifts so for me it’s hard to find a spot since everyone else is already home.
Thank you for your feedback, this is needed for our staff to be better versions of themselves and live up to our pledge.
|Recommended: YesGood place — Good place to stay
|Recommended: YesReview — Very nice community with great amenities. Most areas are clean except for some walkways next to the front doors of the apartments. Parking is first come first serve, hard to find good parking at night. The staff is very kind and helpful.
Thank you for your feed back. This is assist The Phoenix Orlando, in striving to be better.
|Recommended: YesVery cozy and comfortable. — First apartment I’ve lived in and it is comfortable to the point I feel safe.
Thank you for your feed back. This is assist The Phoenix Orlando, in striving to be better.
|Recommended: YesMaintenance Of Stairwells — The only notes I would make are that the rails are always covered in dust or pollen. The walls covered in dead bugs especially by the lights.
Thak you for the work you do.
Thank you for your feed back. This is assist The Phoenix Orlando, in striving to be better.
|Recommended: YesGreat apartment complex — Very good quality
Thank you for your feed back. This is assist The Phoenix Orlando, in striving to be better.
|Recommended: YesNice place to live... — I love living here.... This is the first aparmtent complex that I have actually enjoy the amenities.
Layla is my girl in the office always helpful but in reality all the staff is amazing, friendly and easy to deal with.
It is not perfect but then again nothing in life is...I recommend this community without any reservations.
|Recommended: YesLOVE — I love living here it’s such a great community. Such a comfortable community.
